Holiday Timelines

Shipping times tend to be slow during this season, but the world is seeing even more delays this year due to challenges throughout the supply chain. Order early so your loved ones can unwrap their physical gift rather than a picture of their UE FITS, CSX or PROs. We always ship within a reasonable timeframe but delays on the courier’s end are out of our control. You can find updates on your order here.


Due to extremely high volumes orders may be delayed during the holiday season. We cannot guarantee that FitKits for orders placed after 12/16 will arrive before Christmas. 


Orders where the FitKit or Audiologist Impression is received and processed after 12/9 will not ship until the new year. If you are unable to get your impressions or FitKit to us by that date, you may still have a chance to receive before Christmas.


We do offer rush orders on a limited basis for and additional cost of $299. If you are able to get your impression or FitKit to us prior to 12/16, you may be eligible to have your orders rushed for shipment before Christmas. If you would like to have your order rushed, please email our support team at

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