Order FAQ

What is the return policy?
UE FITS comes with a perfect fit guarantee and a 30-day risk-free return policy. You have 30 days from the date you receive your earbuds to return them if you are not satisfied.
Do they ship internationally?
UE FITS are currently only available within the US.
When will I be charged?
Payment is processed when your order is placed.
When will I receive the product?

In stock items ship within 24 hours with the exception of weekends. Orders will ship using standard ground shipping. 

Can I cancel my order?
Yes, you can cancel at any point before your order ships for a full refund.
Where is my Wonderboom?
Due to stock restrictions your free Wonderboom may not ship with your earphones. Rest assured they will ship as stock becomes available. Our apologies for the inconvenience.
Can I use more than one discount?
You can apply one discount per order.
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